Administrative Support Assistant (OA)

Duties The major duties of the Administrative Support Assistant position include, but are not limited to, the following: This position performs clerical and administrative support work for a park or office.
Provides general information and directs visitors to appropriate personnel for specific information.
Receives and distributes incoming mail and prepares outgoing mail for delivery.
Provides administrative support in budget, human resources, travel, property, timekeeping/payroll, and purchasing.
Duties will be developmental in nature when filled below the full performance level.
Requirements Conditions of Employment U.
S.
Citizenship required.
Appointment subject to background investigation and favorable adjudication.
Meet Selective Service Registration Act requirement for males.
Complete the initial online assessment and USAHire Assessment, if required.
Selectee will be required to participate in the Direct Deposit Electronics Funds Transfer Program.
You will be required to operate a government (or private) motor vehicle as part of your official duties; a valid driver's license is required.
You will be required to submit a Motor Vehicle Operator's License and Driving Record.
You must also submit (within a State sealed envelope or submitted directly by the State authorities), and at your own expense, all certified driving records from all States that disclose all valid driver's licenses, whether current or past, possessed by you.
You will be required to wear a uniform and comply with the National Park Service uniform standards.
A uniform allowance will be provided.
If you are a new employee or supervisor in the Federal government, you will be required to complete a one-year probationary period.
Applicants must be at least 18 years old at time of application.
Qualifications All qualifications must be met by the closing date of this announcement-01/05/2024-unless otherwise stated in this vacancy announcement.
Credit will be given for all appropriate qualifying experience.
To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.
e.
, work 40+ hours a week, rather than indicating full-time).
If part-time, the hours must be annotated to be able to pro-rate the amount of qualified specialized experience.
To qualify for the Administrative Support Assistant position at the GS-05 grade, you must meet the following requirements by the closing date of this announcement: SPECIALIZED EXPERIENCE: At least one year of specialized experience equivalent to the GS-04 level in the Federal Service.
Specialized experience is experience that provided the particular knowledge, skill, and abilities to successfully perform the duties of the position and is typically in or related to the position to be filled.
Examples of specialized experience include: Performing administrative functions such as payroll, personnel, travel, procurement, budget, and/or formal correspondence.
-OR- EDUCATION: At least successfully completed four years of education above high school (120 semester hour or 180 quarter hours).
This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university.
One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school.
-OR- COMBINATION OF EXPERIENCE AND EDUCATION: Have an equivalent combination of education and experience.
NOTE: Only education in excess of the first 60 semester hours of a course of study leading to a bachelor's degree is creditable toward meeting the specialized experience requirements.
Two full academic years of study, or 60 semester hours, beyond the second year is equivalent to l year of specialized experience.
For example, I have six months of the specialized experience described in A above (50% of the experience requirement), and three years of college study from an accredited institution (50% of the qualifying education) Credit will be given for all appropriate qualifying experience.
To receive credit for experience, your resume MUST clearly indicate the nature of the duties and responsibilities for each position, starting and ending dates of employment (month/year), and the resume must reflect full and/or part-time or total number of hours worked (i.
e.
, work 40+ hours a week, rather than indicating full-time).
If part-time, the hours must be annotated to be able to pro-rate the amount qualified specialized experience.
Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.
g.
, Peace Corps, AmeriCorps) and other organizations (e.
g.
, professional; philanthropic; religious; spiritual; community, student, social).
Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment.
You will receive credit for all qualifying experience, including volunteer experience.
Education To qualify based on education, you must submit a legible copy of transcripts from an accredited institution with your name, school name, credit hours, course level, major(s), and grade-point average or class ranking.
Transcripts do not need to be official, but if you are selected for this position and you used your education to qualify, you must provide official transcripts before you begin work.
If you are using education completed in foreign colleges or universities to meet qualification requirements, you must show that your education credentials have been evaluated by a private organization that specializes in interpretation of foreign education programs and such education has been deemed equivalent to that gained in an accredited U.
S.
education program; or full credit has been given for the courses at a U.
S.
accredited college or university.
Additional information A selectee receiving a first appointment to the Federal Government (Civil Service) is entitled only to the lowest step of the grade for which selected.
The display of a salary range on this vacancy shall not be construed as granting an entitlement to a higher rate of pay.
A Recruitment Incentive May Be Authorized for a newly selected employee when appointed to a permanent, temporary, or term position.
A Federal employee who is transferring to the National Park Service from another component, bureau or Federal agency and who does not meet the conditions under 5 CFR 575.
102 is not eligible for a recruitment incentive.
A Relocation Incentive May Be Authorized for a Federal employee when the employee must move, as directed by the National Park Service (NPS) either through a management directed reassignment or selection for employment, to a different location at least 50 miles away from the one where his/her position of record held at time of selection is currently located, due to a need of the NPS.
A relocation incentive is not the same as a Permanent Change of Station (PCS) move and, as such, may be granted in conjunction with one another.
This announcement may be used to fill additional positions if identical vacancies occur within 90 days of the issue date of the referral certificate.
Promotion to the full performance level is neither guaranteed nor implied and will be based solely on your ability to satisfactorily perform the work of the position, existing work at the higher grade level, and recommendation by the position's supervisor.
Physical Demands: The work of this position is mostly sedentary, requiring long periods of sitting at a desk or computer in an indoor environment.
From time to time, the Administrative Assistant must leave the office and visit outdoor areas of the park or visit other structures such as maintenance shops, warehouses or other storage buildings, visitor centers and other structures in the park where the interpretive program is carried out, campgrounds, concessionaire facilities, housing units, and other sites.
The physical demands of these visits generally entail walking around and some lifting and carrying of light objects.
Working Conditions: Most of the Administrative Support Assistant's work is done indoors in an office where light, heat, and ventilation are adequate for the work to be done.
The work environment involves everyday risks or discomforts, which require normal safety precautions typical of places such as offices, meeting and training rooms, and commercial vehicles.
When the Administrative Support Assistant visits maintenance areas, warehouses, or outdoor areas in the park, the working conditions may be less comfortable, and the Administrative Support Assistant may be required to wear protective clothing and to observe safety precautions.
The National Park Service has determined that the duties of this position are suitable for telework only during an emergency or natural disaster.
Benefits A career with the U.
S.
government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Opens in a new windowLearn more about federal benefits.
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific benefits offered.
How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above.
A review of your resume and supporting documentation will be made and compared against your responses to the Occupational Questionnaire to determine if you are qualified for this job.
If your resume is incomplete or does not support the responses provided in the Occupational Questionnaire, or if you fail to submit all required documentation, you will be rated 'ineligible', 'not qualified', or your score may be adjusted accordingly.
If a determination is made that you have inflated your qualifications or experience, you may lose consideration for this position.
Please follow all instructions carefully; errors or omissions may affect your rating.
You will be evaluated based on how well you meet the qualifications listed in this vacancy announcement.
Your qualifications will be evaluated based on your application materials (e.
g.
, resume, supporting documents), your responses on the application questionnaire, and your responses to all assessments required for this position.
You will be assessed on the following competencies (knowledge, skills, abilities, and other characteristics): Accountability Attention to Detail Clerical Customer Service Customer Service (Clerical/Technical) Decision Making Flexibility Integrity/Honesty Interpersonal Skills Learning Reading Comprehension Reasoning Self-Management Stress Tolerance Teamwork Technical Competence To Preview the application questionnaire, click the following link:https://apply.
usastaffing.
gov/ViewQuestionnaire/12256592 Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration.
Cheating on an assessment may also result in your removal from consideration.
Candidates will be rated and ranked using Category Rating procedures.
These procedures place candidates with veteran's preference above non-preference eligibles within each category.
Veterans with a service connected disability of at least 10 percent are listed in the highest quality category, except when the position being filled is scientific or professional at the GS-09 grade level or higher.
Under Category Rating, candidates will be rated and ranked into one of three categories: Best Qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors and are highly proficient in all requirements of the job and can perform effectively in the position Well Qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors and are proficient in most of the requirements of the job Qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors and are proficient in some, but not all of the requirements of the job.
Benefits A career with the U.
S.
government provides employees with a comprehensive benefits package.
As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.
Opens in a new windowLearn more about federal benefits.
Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent.
Contact the hiring agency for more information on the specific benefits offered.
Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits.
Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee.
You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.
The following documents are required and must be submitted by 11:59 PM (EST) on 01/05/2024: Resume which includes a list of all significant jobs held and duties performed, with dates specified in month and year format, and, indicate hours worked per week.
If military or civilian, please include your rank and/or grade.
A complete Occupational Questionnaire Other Supporting Documents, if applicable, such as: Veterans Preference Documentation: If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15.
If you don't have your DD-214, you may request it after discharge from the National Archives.
If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation.
If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15.
You may request a copy of your Department of Veterans Affairs letter from www.
ebenefits.
va.
gov or call 1-800-827-1000 to establish proof of disability.
If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here.
College transcripts, if qualifying based on education.
Documentation for Interagency/Career Transition Assistance Plan consideration if you are a displaced Federal employee within the local commuting area.
You must include: 1) Proof you are a displaced Federal employee, e.
g.
, RIF Separation Notice, Notice of Proposed Removal, etc; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal.
To exercise selection priority, displaced or surplus Federal employees must be rated well-qualified or above 85 on the rating criteria for this position.
Do not submit photographs with your application package.
Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc.
Do not upload Adobe portfolio documents.
Adobe portfolio documents are not viewable by our agency's staffing offices.
If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.
S.
Department of Education in order for it to be credited towards qualifications.
Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.
S.
Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply Please read the entire announcement and all the instructions before you begin an application.
To apply and be considered for this position, you must complete all required questionnaires, assessments, and required documentation as specified in the How to Apply and Required Documents section.
The complete application package must be submitted by 11:59 PM (ET) on the closing date of the announcement to receive consideration.
You must provide documentation to support your claim for each eligibility selected.
Please review the required documentation listed in the eligibilities language to ensure you submit the appropriate information.
Note: You will only be marked eligible for those eligibilities that you selected and provided the appropriate supporting documentation.
The application process is as follows: Click the Apply Online button.
Answer the questions presented in the application and attach all necessary supporting documentation.
Click the Submit Application button prior to 11:59 PM (ET) on the announcement closing date.
If you are required to complete any USA Hire Assessments, you will be notified after submitting your application.
The notification will be provided in your application submission screen and via email.
The notification will include your unique assessment access link to the USA Hire system and the completion deadline.
Additionally, in USAJOBS you can click "track this application" to return to your assessment completion notice.
Access USA Hire using your unique assessment link.
Access is granted through your USAJOBS login credentials.
Review all instructions prior to beginning your assessments.
You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability covered under the Rehabilitation Act of 1973 as amended.
Set aside at least 3 hours to take the USA Hire assessments; however, most applicants complete the assessments in less time.
If you need to stop the assessments and continue later, you can re-use your unique assessment link.
Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment.
If future applications you submit require completion of the same assessments, your responses will be automatically reused.
For more general information, system requirements, reasonable accommodation information, and to request assistance regarding the USA Hire Assessments, review the following resources: https://help.
usastaffing.
gov/Apply/index.
php?title=USA_Hire_Assessments.
To update your application, including supporting documentation: During the announcement open period, return to your USAJOBS account, find your application record, and click Edit my application.
This option will no longer be available once the announcement has closed.
To view the announcement status or your application status: Click on this: https://www.
usajobs.
gov/Help/how-to/application/status/.
Your application status page is where you can view your application status, USA Hire assessment completion status, and review your notifications sent by the hiring agency regarding your application.
Agency contact information Savannah Springer Email savannah_springer@nps.
gov Address Grant-Kohrs Ranch National Historic Site 266 Warren Lane Deer Lodge, MT 59722 US Next steps Once the Occupational Questionnaire is received you will receive acknowledgement that your submission was successful.
If you are among the most qualified candidates and your name is referred to the hiring official, you may be contacted directly for a possible interview.
You will be notified of the status of your Application Package at the time candidates are referred for consideration, and when the selection process is complete.
Fair and Transparent The Federal hiring process is set up to be fair and transparent.
Please read the following guidance.
Equal Employment Opportunity (EEO) Policy Reasonable accommodation policy Financial suitability Selective Service New employee probationary period Signature and false statements Privacy Act Social security number request Required Documents The following documents are required and must be submitted by 11:59 PM (EST) on 01/05/2024: Resume which includes a list of all significant jobs held and duties performed, with dates specified in month and year format, and, indicate hours worked per week.
If military or civilian, please include your rank and/or grade.
A complete Occupational Questionnaire Other Supporting Documents, if applicable, such as: Veterans Preference Documentation: If you are a Discharged, Non-Disabled Veteran, you must submit a copy of your DD-214 showing character of discharge (Member 4 copy), or other Documentation of Service and Separation under Honorable Conditions, as listed on the SF15.
If you don't have your DD-214, you may request it after discharge from the National Archives.
If you are a veteran within 120 days of discharge, you must submit signed documentation from the Armed Forces certifying: 1) your expected release/retirement from active duty, 2) under honorable conditions, 3) your pay grade/rank/rate at time of discharge, 4) dates of active duty service, 5) any campaign or expeditionary medals received, & 6) dated within 120 days of your separation.
If you are a Disabled Veteran, Purple Heart Recipient, or Mother or Spouse of a Disabled or Deceased Veteran, you must submit all additional proof required by the SF15, and if applicable, a completed SF15.
You may request a copy of your Department of Veterans Affairs letter from www.
ebenefits.
va.
gov or call 1-800-827-1000 to establish proof of disability.
If you are requesting a reasonable accommodation to the USA Hire Competency Based Assessments, submit documentation to support your request, including the Reasonable Accommodation Request Form found here.
College transcripts, if qualifying based on education.
Documentation for Interagency/Career Transition Assistance Plan consideration if you are a displaced Federal employee within the local commuting area.
You must include: 1) Proof you are a displaced Federal employee, e.
g.
, RIF Separation Notice, Notice of Proposed Removal, etc; 2) SF-50s (Notifications of Personnel Action) showing career/conditional tenure competitive status, promotion potential and duty location; and 3) your most recent performance appraisal.
To exercise selection priority, displaced or surplus Federal employees must be rated well-qualified or above 85 on the rating criteria for this position.
Do not submit photographs with your application package.
Documents with photographs may not be seen by hiring officials - you must remove your image from any badges, licenses, etc.
Do not upload Adobe portfolio documents.
Adobe portfolio documents are not viewable by our agency's staffing offices.
If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.
S.
Department of Education in order for it to be credited towards qualifications.
Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.
S.
Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
Help This job is open to Career transition (CTAP, ICTAP, RPL) Federal employees who meet the definition of a "surplus" or "displaced" employee.
The public U.
S.
Citizens, Nationals or those who owe allegiance to the U.
S.